When there is a chance of rain or it is raining we will call you the morning of your party or event. If you decide you want to cancel, then you can cancel without penalty. Your deposit will be held for 1 year and you can use it towards future rentals. (NO REFUNDS OF DEPOSIT!) However, if you decide that you still want us to come, and we dispatch a driver, or the driver arrives, and you cancel at the door, then you will be obligated to pay in full and there will be no refunds!
What to do if it is raining!
That being said, most kids love to bounce, even in a wet jumper. You can still use the bounce house if it is lightly raining or showering. We recommend having an adult or teen go into the unit and dry it out with a towel. You can also put towels in the corners to sop up water or moisture. You may see bubbling in the seams. Don't worrry this is normal. If it starts raining too hard, then have the kids exit the jumper and go inside until the rain stops.
PLEASE KEEP THE UNIT INFLATED UNTIL THE DRIVER ARRIVES TO PICKS IT UP.